At Loyal Techno Group, we aim to ensure customer satisfaction with every service and product we provide. Our refund policy is tailored to reflect the nature of each offering.
📌 CRM Platform (LoyalCRM)
We offer a 100% refund if the client cancels their CRM subscription within the first 3 months from the date of purchase. After the 3-month period, cancellations will not be eligible for a refund, but you may cancel any future billing cycles.
📌 SEO & Digital Marketing Services
Due to the nature of ongoing strategy work and time investment, no refunds are issued after 10 days from the date of each payment. If you cancel within the first 10 days, you may request a full or partial refund, depending on the amount of service already delivered.
📌 WordPress Plugins
- One-Time Purchase Plugins: Refunds are available within 7 days of purchase if the plugin is faulty or does not function as described.
- Subscription-Based Plugins: You may cancel anytime, and your subscription will not renew, but no refunds will be issued for the current billing cycle unless the plugin fails to function and our support team is unable to resolve the issue.
💬 Contact for Refunds
To request a refund, please contact our support team at [support@loyaltechnogroup.com]. Include your order number, service name, and reason for the refund.