Real estate growth tools by Loyal Techno Group
How Loyal Techno Group LLC collects, uses, and protects personal information through its websites and services.
We collect names, contact details, company and account information, and the content of inquiries and communications. We use this information to respond to requests, provide services and support, administer accounts, and manage billing.
We collect information about website visits and interactions to understand website usage and manage customer relationships. This may include pages viewed, searches, and saved listings.
Loyal Techno Group LLC is responsible for information used for its own business purposes. When we process customer-controlled information to provide services, we act on that customer’s instructions under the applicable agreement.
When you sign in, earlier website activity may be linked to your contact record. Information needed for a requested feature is separate from optional tracking.
Submitting a form, signing in, or saving a listing requires information needed for that action.
Website activity may be recorded for analytics and customer-relationship purposes.
When you sign in, activity may be linked to your contact record, subject to applicable tracking choices.
Where consent is required, you can accept or refuse optional tracking. Signing in does not override your tracking choice.
Changing your preference stops future optional collection and activity linking covered by that choice.
Withdrawing a tracking choice does not close your account or automatically delete information already collected.
LoyalChat uses external AI services to understand and answer messages, translate content, and summarize relevant conversations. The information sent may include messages, relevant conversation context, property preferences or details, and relevant business information. Personal information included in this content may also be sent.
Our policy prohibits AI providers from using customer data to train their general AI models. Relevant inputs and outputs may be logged for monitoring and troubleshooting, with access restricted to designated technical staff.
Connected email accounts allow LoyalCRM to provide the email features you authorize. You may revoke access through your email provider; doing so does not automatically delete information already stored.
We use service providers for hosting, analytics, AI, communications, and payments. Google Analytics helps us understand website use; see how Google uses information. Stripe handles payment-card processing. Customer-processing providers are identified in the applicable private subprocessor schedule.
We may disclose information where required by law or reasonably necessary to protect legal rights, security, or safety. We do not sell personal information or share it with advertising platforms for targeted advertising.
We do not intentionally request health records, government identification numbers, payment-card details, or financial-account credentials through chat or ordinary inquiry fields. Please do not submit these details in free text.
For US, Canadian, and Mexican customer organizations, LTG hosting uses the US and/or Canada. Other customers may be hosted in Europe. Authorized support access and provider processing may occur in other countries, subject to applicable safeguards and agreements.
Website activity records currently have no fixed automatic expiry and are removed manually in response to verified deletion requests. Retention of account, inquiry, billing, and service records depends on their purpose, applicable legal obligations, and the customer agreement.
After cancellation, LTG may delete the customer data it controls without a guaranteed retrieval period, subject to applicable law and timely export requests. Backups expire through normal rotation. Customer-managed website data and provider-held records follow their respective arrangements.
Contact [email protected] to request access, correction, or deletion, or to raise a privacy concern. Depending on applicable law, you may also have rights to portability, restriction, objection, withdrawal of consent, or an appeal. We respond within applicable legal time limits and may proportionately verify identity or authority.
For information collected through a customer’s website or services, identify the relevant business so we can coordinate with it. Where Canadian privacy law applies, you may request an account of how your information was used and disclosed and challenge its accuracy.
You may complain to the privacy authority with jurisdiction over your information. Nothing in this policy limits rights that applicable law does not permit us to exclude.
We update this policy as our practices change. Material changes and any additional consent are handled as required by applicable law.
Related policies
Contact our Privacy Team about personal information or privacy concerns.
Loyal Techno Group LLC — Privacy Team
1111B S Governors Ave STE 29705
Dover, DE 19904, USA
