Understand how Loyal Techno Group LLC uses personal information through its website and customer relationships.
Contact and account information, and the content of your requests, help us respond and manage your customer relationship. Form information is forwarded to LoyalCRM after you press Submit.
Google Analytics helps us understand website use. The LoyalCRM connector records activity such as pages viewed, property searches and saved listings.
Loyal handles information for its own website and customer relationships. Agents and brokerages are responsible for their own collection and use when we process information on their behalf.
The connector can link earlier website activity to a contact when that person signs in. Optional activity is distinct from information needed for a requested action.
Submitting a form, signing in or saving a listing still requires information needed to carry out that action.
Pages viewed, property searches and saved listings can be recorded by the LoyalCRM WordPress connector.
Earlier activity can be linked with a contact after sign-in. The intended optional-tracking choice also controls this linking.
Optional analytics and activity tracking can be refused. Signing in does not override that refusal.
Later withdrawal stops the optional collection and contact-history linking covered by the choice.
Withdrawal does not close an account or automatically erase previously collected information.
LoyalChat processes messages, conversation history and property preferences to respond to property-search requests. The current message and relevant property-search information are sent to an external AI provider; personal information included in that message can also be sent.
Connected Gmail enables email sending and receiving through LoyalCRM. Contact information is also used for email marketing; a CRM contact record does not itself establish marketing permission where consent is required.
Reported recipients by function
Function Reported recipient or handling
Hosting Third-party hosting and cloud infrastructure providers store service data.
Analytics Google Analytics processes website activity.
AI responses External AI providers process information sent for chat responses.
Email Connected email providers process communications.
Payments Stripe processes online payments.
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Additional AI payload, model-training use and email data copied require the actual selected questionnaire answers.
Hosting and storage are in the United States. Authorized remote team members access information from multiple countries, particularly Georgia; processing is not USA-only.
The standard onboarding payment is 50% when work begins and 50% before production launch, subject to the approved acceptance and payment process. aWebsite activity records currently have no fixed automatic expiry and are removed manually in response to deletion requests.
Active-system deletion does not itself erase historical backup copies. Conversation, CRM and connected-email retention must be distinguished.
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Finalize required periods or criteria for each relevant record category before publication. Do not use the planned chat setting as a CRM-wide rule.
You can ask about your information, request access or correction, request deletion, or raise a privacy complaint by emailing [email protected]. You do not need to create an account. Identify the relevant information or service.
Deletion requests require confirmation of scope and identity or authority, normally through the email already associated with the records. Additional verification should be proportionate.
Where Canada’s Personal Information Protection and Electronic Documents Act applies, you can request access and an account of use and disclosure, challenge accuracy and raise a complaint. Consent may be withdrawn subject to applicable legal or contractual limits and reasonable notice.
For information collected through an agent or brokerage, identify that website. Requests concerning processing on their behalf need to be handled with the responsible business.
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Insert the selected material-change notification method and genuine effective date after recovering the existing answer. A policy update alone does not create consent.
Use the established privacy email route.
Marketing or Support Managers, or higher managers
Loyal Techno Group LLC
1111B S Governors Ave STE 29705
Dover, DE 19904, USA