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How LTG identifies providers that process customer information on its behalf.
A subprocessor is an organization engaged by LTG to process personal information on a customer’s behalf. The applicable schedule depends on the services and processing covered by the customer agreement.
Providers used only for LTG’s independent business purposes and providers contracted directly by a customer are not automatically LTG subprocessors.
Customers receive their applicable private subprocessor schedule during onboarding. It identifies the relevant legal entities, purposes, processing locations, and affected services.
The schedule covers relevant service functions such as hosting, storage, AI, communications, and operational support. Contact [email protected] for the schedule applicable to your agreement.
The applicable schedule identifies processing locations and roles. A provider’s headquarters does not by itself determine where customer information is stored, processed, or accessed.
Hosting, provider processing, and approved support access can involve different countries. The customer schedule identifies the relevant arrangements.
Roles follow the actual customer and provider relationship. Staff location alone does not establish that a separate organization is a subprocessor.
Related policies
Contact our Privacy Team for your applicable provider schedule.
